Whirlpool Refrigerator; Dishwasher Repair – Cuyahoga Falls, OH (WRF560SEYM00, MDB7749SBM2)

A customer in Cuyahoga Falls called about two appliances acting up: their Whirlpool refrigerator’s freezer was leaking out the bottom, and their dishwasher wouldn’t start at all. We found two separate issues that needed different approaches to get both units running properly again.

The Problem

The freezer was leaking out the bottom, creating a mess on the kitchen floor. Meanwhile, the dishwasher wouldn’t start a cycle and was stuck with several lights on, leaving the customer unable to run any wash cycles.

Diagnosis

The dishwasher control interface had failed, preventing the unit from responding to commands and keeping multiple indicator lights illuminated. For the refrigerator, the evaporator drain in the freezer was plugged, causing water to back up and freeze into sheets of ice that eventually melted and leaked onto the floor.

The Repair

• Parts replaced: W10811169 control panel, WP2196157 fitting, EDR1RXD1 filter
• Work performed: Changing the control interface resolved the dishwasher issue. Cleared the evaporator drain and installed a new filter for the refrigerator.
• Result: Both appliances returned to normal operation with no further leaking or control problems

Is It Worth Repairing?

Whirlpool makes reliable appliances that typically last 10-15 years with proper maintenance. Both refrigerator and dishwasher repairs like these are usually cost-effective compared to replacement, especially when you’re dealing with common issues like clogged drains and failed control panels rather than major component failures.

Maintenance Tips for Whirlpool Refrigerators and Dishwashers

• Replace your refrigerator’s water filter every 6 months to prevent clogs in the drain system
• Keep the freezer drain clear by avoiding overpacking and ensuring proper air circulation
• Run your dishwasher’s self-cleaning cycle monthly and wipe down the control panel with a damp cloth to prevent button failures

Appliance Repair in Cuyahoga Falls, OH

Cuyahoga Falls is in Summit County — an area we cover regularly from our base in Louisville, OH. We also serve Akron, Stow, and Hudson. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Summit County and surrounding areas.