KitchenAid Refrigerator Repair – Canton, OH (KFIS25XVWH1)

A KitchenAid refrigerator in Canton was clicking and not freezing properly. Our diagnosis revealed a failed start relay and a deteriorated drip pan that was leaking water onto the refrigerator floor.

The Problem

The customer reported their KitchenAid refrigerator was clicking and not freezing. This combination of symptoms typically indicates compressor starting issues that prevent proper cooling.

Diagnosis

We found the start relay had failed, preventing the compressor from running consistently. Additionally, the plastic pan that the defrost water drains into was dry rotted and leaking water onto the fridge floor.

The Repair

• Parts replaced: WPW10197428 start relay, WPW10655368 drip pan
• Work performed: Replaced the start relay and installed new plastic drip pan
• Result: Fridge is operating correctly with normal freezing function restored

Is It Worth Repairing?

KitchenAid refrigerators are well-built appliances that typically provide reliable service for many years. A start relay and drip pan replacement on a side-by-side model like this represents a relatively minor repair that’s absolutely worth completing compared to replacement cost.

Maintenance Tips for KitchenAid Refrigerators

• Clean condenser coils every 6 months to prevent compressor strain that can damage start components
• Check the drip pan annually for cracks or deterioration, especially on older models
• Keep the area around the compressor clear of dust buildup to ensure proper ventilation

Appliance Repair in Canton, OH

Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve North Canton, Massillon, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.