A GE refrigerator in Malvern, OH wasn’t cooling well, leaving the homeowner with warming food and concerns about spoilage. Our diagnosis revealed a failed start relay overload device and a broken mullion between the refrigerator doors.
The Problem
The customer reported their GE refrigerator was not cooling well. This type of cooling issue can stem from several components in the refrigeration system, requiring systematic diagnosis to identify the root cause.
Diagnosis
We found that the start relay overload device had failed. Additionally, the mullion between the two fridge doors had broken. Both components needed replacement to restore proper refrigerator function.
The Repair
- Parts replaced: WR08X10112 — combo device TSD-2 (start relay overload), WR17X12591 — mullion articulation assembly
- Work performed: Replaced the failed start relay overload device with a new one and installed a new mullion between the two fridge doors
- Result: The refrigerator is good to go with proper cooling restored
Is It Worth Repairing?
GE refrigerators are generally well-built appliances that respond well to repairs when key components like the start relay fail. The PFSS2MIXBSS is a side-by-side model that typically provides years of reliable service when properly maintained. Replacing these specific components was cost-effective compared to purchasing a new refrigerator.
Maintenance Tips for GE Refrigerators
- Keep condenser coils clean — GE models often have coils underneath that collect dust and pet hair
- Check door seals regularly on side-by-side models as they work harder than single-door units
- Replace water filters every 6 months if your GE model has an ice maker or water dispenser
Appliance Repair in Malvern, OH
Malvern is in Carroll County — an area we cover regularly from our base in Louisville, OH. We also serve Malvern, Carrollton, and Salem. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Carroll County and surrounding areas.
Louisville Appliance Repair serves Carroll County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.