A Samsung refrigerator in Canton, OH stopped making ice completely. The ice maker wouldn’t respond to the test/reset button and produced no beep or other sounds. We found the ice maker assembly had failed and required replacement.
The Problem
The customer reported that their ice maker stopped making ice. They pressed the test/reset button but did not hear a beep or anything else. The filtered water still flowed out normally.
Diagnosis
The ice maker assembly had completely failed. While water delivery to the refrigerator remained functional, the ice making mechanism itself was non-responsive, indicating internal component failure within the ice maker unit.
The Repair
- Parts replaced: DA97-07365G — ASSY ICE MAKER AW3 120V
- Work performed: Installed new ice maker
- Result: Ice maker restored to full operation
Is It Worth Repairing?
Samsung refrigerators from this era are generally solid units worth repairing, especially when the main refrigeration system is working properly. Ice maker replacements are straightforward repairs that can extend the appliance’s useful life significantly.
Maintenance Tips for Samsung Refrigerators
- Replace water filters every 6 months to prevent mineral buildup in ice maker components
- Clean ice maker bin monthly and check for proper ice ejection
- Ensure proper clearance around vents for optimal refrigeration performance
Appliance Repair in Canton, OH
Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Massillon, Alliance, and North Canton. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.