Whirlpool Refrigerator Repair – Alliance, OH (EB9SHKXVQ01)

A Whirlpool refrigerator in Alliance, OH was not getting cold in the refrigerator section while the freezer worked normally. The unit was defrosting automatically, which we traced to a faulty control board that needed replacement.

The Problem

The customer noticed that the refrigerator portion was not getting cold. The freezer was working; however, the refrigerator was basically room temperature. The light was on in the refrigerator and it was still making noise.

Diagnosis

The unit was defrosting automatically. This continuous defrost cycle prevented the refrigerator compartment from maintaining proper temperature while leaving the freezer unaffected.

The Repair

• Parts replaced: WPW10503278 — control board
• Work performed: Replaced the control board to resolve the automatic defrosting issue
• Result: Refrigerator section now maintains proper temperature

Is It Worth Repairing?

Whirlpool refrigerators are generally reliable appliances, and control board failures like this are repairable issues that don’t indicate broader system problems. For most Whirlpool models, replacing a control board extends the unit’s life significantly compared to replacement cost.

Maintenance Tips for Whirlpool Refrigerators

• Keep condenser coils clean — Whirlpool models with bottom-mount coils need cleaning every 6 months
• Replace water filters every 6 months to prevent flow restriction that can stress the control system
• Ensure door seals close properly — poor seals force the control board to work harder maintaining temperature

Appliance Repair in Alliance, OH

Alliance is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, North Canton, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.