A Canton homeowner needed help with their brand-new LG dryer that Best Buy delivered but couldn’t install. The delivery crew wouldn’t complete the installation because the existing venting setup required modification — the current dryer had a right side vent, but the new LG dryer came with a rear vent.
The Problem
The customer had their new LG DLE7100W dryer delivered but Best Buy would not install it because they needed custom venting. Their current dryer had a right side vent configuration, while the new LG dryer came with a rear vent setup.
Diagnosis
This wasn’t a repair issue but rather a venting configuration mismatch. The existing laundry room setup was designed for side venting, but the new dryer’s factory configuration only allowed for rear exhaust. A side vent modification would be needed to make the new dryer compatible with the existing ductwork.
The Repair
- Parts replaced: No parts recorded
- Work performed: Installed side vent in new dryer
- Result: Dryer properly connected to existing side vent ductwork
Is It Worth Repairing?
This was actually a new dryer installation modification rather than a repair. LG dryers are generally reliable appliances with good build quality and parts availability. When you invest in a new LG dryer, it’s worth getting the venting configured correctly from the start to ensure proper operation and warranty coverage.
Maintenance Tips for LG Dryers
- Clean the lint filter after every load — LG dryers are sensitive to restricted airflow
- Check the drum seals periodically for wear, especially on front-loading models
- Use LG’s TrueSteam cycles occasionally to help reduce wrinkles and refresh fabrics
Appliance Repair in Canton, OH
Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve North Canton, Alliance, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. Whether you need dryer repair or installation assistance, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.