Kenmore Refrigerator Repair (Model 795.70333.40) – Canton, OH

A Canton homeowner called when their Kenmore refrigerator’s ice maker stopped producing ice while the water dispenser continued working normally. We found the ice maker drive head had stripped, preventing the harvest cycle from completing.

The Problem

The customer reported that their ice maker had stopped making ice entirely, though the water dispenser still functioned. The ice maker would attempt to cycle but never completed the harvest process, leaving old ice stuck in the mold.

Diagnosis

Water supply to the unit was fine — the working dispenser confirmed the solenoid valve and water lines were intact. Inside the ice maker assembly, we found the drive head had stripped its gears. This plastic component connects the motor to the harvest mechanism, and when it fails, the ice maker can’t eject completed cubes or advance to the next cycle.

The Repair

• Parts replaced: AEQ73110210 — complete ice maker assembly kit
• Work performed: Removed old ice maker, installed new assembly, reconnected water and electrical connections
• Result: Ice maker cycled properly and began filling with fresh water

Is It Worth Repairing?

This model 795.70333.40 is from Kenmore’s mid-range line and built to last. Ice maker failures are common but straightforward repairs that restore full function. Given the refrigerator’s overall design and typical lifespan, replacing the ice maker assembly is usually the right call over buying new.

Maintenance Tips for Kenmore Refrigerators

• Replace the water filter every 6 months — Kenmore’s indicator light will remind you when it’s time
• Keep freezer temperature at 0°F for consistent ice production and to prevent drive head stress
• Don’t overfill the ice bin — excess weight can strain the harvest mechanism and lead to premature drive head failure

Appliance Repair in Canton, OH

Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Massillon, Alliance, and North Canton. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.