Kenmore Refrigerator Repair – Massillon, OH (795.71033.010)

A Kenmore refrigerator in Massillon wasn’t making ice, leaving the homeowner without this essential feature. When we arrived, we found the icemaker was stripped and wouldn’t return to the home position, preventing normal operation.

The Problem

The customer reported their Kenmore refrigerator’s ice maker not making ice. This is a common issue that can stem from various mechanical failures within the ice maker assembly itself.

Diagnosis

Upon inspection, we discovered the icemaker was stripped and would not return to the home position. This mechanical failure prevented the ice maker from completing its normal cycle, which is why no ice was being produced.

The Repair

• Parts replaced: AEQ72910409 — Ice Maker Assembly
• Work performed: Installed a new ice maker assembly
• Result: Ice maker is cycling properly

Is It Worth Repairing?

Kenmore refrigerators are generally reliable appliances, and this model represents good value for repair investment. Ice maker replacements typically restore full functionality for years to come, making this a cost-effective repair for most homeowners.

Maintenance Tips for Kenmore Refrigerators

• Replace the water filter every 6 months to maintain ice quality and prevent mineral buildup in the ice maker
• Clean the ice maker and storage bin monthly with warm soapy water to prevent bacterial growth
• Check that the freezer temperature stays between 0-5°F for optimal ice maker performance

Appliance Repair in Massillon, OH

Massillon is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, North Canton, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.