Whirlpool Dishwasher Repair (Model WDT710PAYM5) – Salem, OH

A Whirlpool dishwasher in Salem, OH was filling and draining normally but making loud grinding noises with no spray from the wash arms. We found the wash circulation pump had failed, leaving dishes dirty despite completed cycles.

The Problem

The customer reported their WDT710PAYM5 would fill with water and appear to run a full cycle, but dishes came out still dirty. During operation, the unit made loud grinding and humming noises instead of the normal water circulation sounds. The dishwasher would drain properly at the end of each cycle, but clearly wasn’t washing anything.

Diagnosis

Testing revealed no water spray from either the mid-level or top wash arms during the wash cycle. The filter was clean with no debris blockage, and all spray arms were free of buildup. The loud grinding noise pointed directly to the wash circulation pump — the motor was running but the impeller had seized, preventing water from being pumped through the spray system. This left the wash arms motionless while the pump motor struggled and overheated.

The Repair

• Parts replaced: WPW10482480 — wash pump and motor assembly
• Work performed: Removed old pump assembly, installed new circulation pump, reconnected all hoses and electrical connections
• Result: Strong water pressure restored to all spray arms, quiet operation confirmed through complete test cycle

Is It Worth Repairing?

This 2015 Whirlpool model was built during a solid production period and typically runs 12-15 years with proper maintenance. The pump failure around year 9-10 is common but replacing it should give you several more years of reliable service. These units have good parts availability and the tub construction holds up well over time.

Maintenance Tips for Whirlpool Dishwashers

• Clean the triple-filter system monthly — Whirlpool’s design traps debris effectively but needs regular cleaning to maintain pump pressure
• Run the garbage disposal before dishwasher cycles since Whirlpool models share the drain line and food particles can back up into the pump
• Use Whirlpool’s recommended rinse aid setting (level 2-3) as their spray arm design is calibrated for optimal drying with proper rinse aid concentration

Appliance Repair in Salem, OH

Salem is in Columbiana County — an area we cover regularly from our base in Louisville, OH. We also serve Alliance, Louisville, and Carrollton. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Columbiana County and surrounding areas.