Samsung Refrigerator Repair – CANTON, OH (RF28JBEDBSR)

A Samsung refrigerator in Canton, OH had an ice maker that was totally non functional after making grinding sounds and completely stopping ice production. Our technician found the ice maker assembly had failed and required a complete replacement with an updated kit.

The Problem

The customer reported their ice maker is totally non functional. It was making a grinding sound but now has completely stopped making ice. They had tried defrosting the refrigerator, but this did not work.

Diagnosis

The grinding sounds indicated the ice maker motor was struggling before complete failure. When an ice maker assembly fails on these Samsung models, the entire unit typically needs replacement rather than individual component repair. The updated ice maker kit includes both the board and drain heater components.

The Repair

• Parts replaced: DA82-02675A — Ice maker assembly
• Work performed: Installed updated ice-maker kit with board and drain heater
• Result: Ice maker restored to full functionality

Is It Worth Repairing?

Samsung refrigerators are generally well-built appliances, and the RF28JBEDBSR is a higher-end model worth maintaining. Ice maker failures are common repair items that don’t indicate broader refrigerator problems. For a refrigerator repair of this type, replacement makes economic sense compared to purchasing a new unit.

Maintenance Tips for Samsung Refrigerators

• Replace water filters every 6 months to prevent ice maker clogs and maintain water quality
• Keep the ice maker clean by running cleaning cycles monthly on models with this feature
• Check that the ice maker is level and the water line connections are secure during routine cleaning

Appliance Repair in Canton, OH

Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve North Canton, Alliance, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.