An Alliance homeowner called about their Amana refrigerator’s upper shelves staying warm while the lower section and freezer cooled properly. Our diagnosis revealed a seized evaporator fan motor that had stopped circulating air to the fresh food compartment.
The Problem
The customer reported that food on the upper shelves was spoiling faster than normal, with the top half of the refrigerator feeling noticeably warmer than the bottom. The freezer maintained proper temperatures, but the temperature difference in the fresh food section was creating food safety concerns.
Diagnosis
Testing showed the compressor and condenser fan operating normally, but the evaporator fan wasn’t spinning. Without this fan circulating cold air from the evaporator coils, only the lower portion of the refrigerator received adequate cooling through natural convection. The motor had proper voltage but was mechanically seized and needed replacement.
The Repair
- Parts replaced: WPW10189703 — evaporator fan motor
- Work performed: Removed old motor, installed new fan motor, tested airflow
- Result: Strong airflow restored to both fresh food and freezer compartments
Is It Worth Repairing?
This 2015 Amana side-by-side is built on Whirlpool’s proven platform and typically runs 15-18 years with proper care. At nine years old, replacing the evaporator fan motor is a straightforward repair that should provide several more years of reliable service.
Maintenance Tips for Amana Refrigerators
- Clean condenser coils every six months — Amana side-by-sides collect dust on the rear coils that reduces cooling efficiency
- Keep door gaskets clean and check for proper seal — the dual doors on this model can develop air leaks that overwork the cooling system
- Maintain 2-3 inches of clearance behind the unit for proper airflow across the condenser coils
Appliance Repair in Alliance, OH
Alliance is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, North Canton, and Hartville. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.