A Maytag washer in Lisbon, OH had a bottom basket that cracked in several places like the motor jammed and it twisted it. When we opened the machine, we found the agitator had completely shattered from physical damage.
The Problem
The customer reported that the bottom of basket cracked in several places like the motor jammed and it twisted it. The washing machine was no longer functioning properly due to the extensive damage to the wash basket.
Diagnosis
We found that the wash plate (agitator) had shattered. It appeared that something hard was in the load of clothes being washed and physically jammed the agitator, causing it to shatter. The foreign object created enough force to break the agitator completely.
The Repair
- Parts replaced: W10902814 — Wash Plate
- Work performed: Replaced wash plate (agitator)
- Result: Washer restored to full operation
Is It Worth Repairing?
Maytag washers are generally built to last and this model is still worth repairing. A shattered agitator from foreign object damage is an isolated incident rather than a design flaw. With the new wash plate installed, this machine should provide many more years of reliable service.
Maintenance Tips for Maytag Washers
- Always check pockets thoroughly before loading clothes — coins, pens, and small toys can jam the agitator
- Don’t overload the washer as this puts extra stress on the wash plate and drive components
- Use the appropriate wash cycle for your load size and fabric type to prevent excessive agitation
Appliance Repair in Lisbon, OH
Lisbon is in Columbiana County — an area we cover regularly from our base in Louisville, OH. We also serve Salem, East Liverpool, and Carrollton. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your washer needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Columbiana County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.