A GE range on Merrimack Ave NE in Hartville wasn’t heating properly on the front right burner, and the hot surface indicator light stayed on constantly. Our diagnosis revealed the front right hand burner probe was shorted, requiring a complete burner element replacement.
The Problem
The customer reported that the hot surface indicator light stays on and the front right large burner wasn’t heating or working correctly. One surface burner was completely non-functional despite the indicator suggesting it was still hot.
Diagnosis
Front right hand burner probe was shorted. When the probe fails in this way, it sends incorrect temperature readings to the control system, causing the indicator light to remain illuminated while preventing proper heating function.
The Repair
- Parts replaced: WB30T10155 — LEMENT HALIANT 12 TRPL
- Work performed: Replaced burner
- Result: Good to go
Is It Worth Repairing?
GE ranges are generally well-built appliances that respond well to targeted repairs like burner element replacement. This model represents a solid mid-range unit where component replacement typically extends service life significantly, making repair the economical choice over replacement.
Maintenance Tips for GE Ranges
- Keep burner elements clean and avoid using oversized cookware that extends beyond the element boundaries
- Check that burner drip pans are properly seated to prevent moisture from reaching electrical connections
- Wipe up spills immediately to prevent them from burning onto the elements and affecting heat distribution
Appliance Repair in Hartville, OH
Hartville is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve North Canton, Alliance, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your range needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.