Samsung Refrigerator; Oven/stove Repair – Malvern, OH (WRX735SDHZ02, NE58R9311SS/AA)

A Malvern homeowner called about their Samsung refrigerator’s ice maker not working and their stove not keeping temperature. Our diagnosis found the ice maker stuck mid-cycle, while the stove was actually cycling correctly during our service visit.

The Problem

The customer reported their Samsung refrigerator’s ice maker not working and their stove not keeping temperature. The ice maker had stopped producing ice, and they were concerned about temperature control issues with their oven.

Diagnosis

We found the ice maker stuck mid-cycle and verified the valve was functioning properly. The stove was cycling correctly at the time of service, suggesting the temperature issue may have been intermittent or resolved.

The Repair

• Parts replaced: WPW10300024 — ice maker
• Work performed: Installed new ice maker
• Result: Ice maker restored to full operation

Is It Worth Repairing?

Samsung appliances generally offer good value for repair, especially when addressing single component failures like ice makers. These units typically have readily available parts and reasonable repair costs compared to replacement.

Maintenance Tips for Samsung Refrigerators

• Replace water filter every 6 months to prevent ice maker clogs and ensure proper water flow
• Clean ice maker compartment monthly and check for ice buildup that can jam the mechanism
• Verify door seals regularly on Samsung French door models to maintain proper temperature

Appliance Repair in Malvern, OH

Malvern is in Carroll County — an area we cover regularly from our base in Louisville, OH. We also serve Salem, Carrollton, and East Canton. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Carroll County and surrounding areas.