A homeowner in Uniontown called about their Whirlpool refrigerator’s water dispenser not working. The ice maker was still functioning, but pressing the water dispenser lever produced nothing. We found a failed water valve in the back panel that needed replacement.
The Problem
The customer reported that their water dispenser had stopped working completely. When they pressed the dispenser lever, no water came out. The ice dispenser was still operational, which helped narrow down the issue to the water delivery system rather than the overall electronic controls.
Diagnosis
We accessed the back panel and tested the water valve assembly. The valve had failed internally and wasn’t opening when the dispenser was activated. This is a common failure point on Whirlpool side-by-side models after several years of use, as the solenoid coils can burn out or the valve seats can become damaged from mineral deposits in the water supply.
The Repair
- Parts replaced: W11043013 — water valve assembly
- Work performed: Removed back panel, disconnected water lines and electrical connections, installed new valve, reassembled unit
- Result: Water dispenser now delivers steady flow with proper pressure
Is It Worth Repairing?
The WRX735SDHZ is a solid mid-range Whirlpool model that typically runs 10-12 years with proper maintenance. A water valve replacement is a straightforward repair that restores full functionality. Unless this refrigerator is showing multiple system failures or is over 8 years old with high usage, this repair makes economic sense.
Maintenance Tips for Whirlpool Refrigerators
- Replace the water filter (W10413645A for this model) every 6 months to prevent mineral buildup in the valve
- Check the water pressure from your home supply — Whirlpool recommends 30-120 PSI for proper dispenser operation
- Clean the external water lines annually if you have hard water to extend valve life
Appliance Repair in Uniontown, OH
Uniontown is in Summit County — an area we cover regularly from our base in Louisville, OH. We also serve Green, North Canton, and Hartville. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch, Thermador, GE, and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Summit County and surrounding areas.
Louisville Appliance Repair serves Summit County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.