LG Refrigerator Repair (Model LFX28979SB/00) – Canton, OH

A Canton homeowner called us about ice building up in the bottom of their LG refrigerator. When we opened the unit, we found the drain pipe completely clogged, causing water to back up and freeze instead of flowing out properly.

The Problem

The customer reported ice accumulation in the bottom of their LG French door refrigerator. This wasn’t just a small amount — there was enough buildup to interfere with normal operation and cause concern about potential water damage.

Diagnosis

We traced the issue to a blocked drain pipe. During normal operation, condensation from the defrost cycle should drain away through this tube. When it gets clogged with debris or food particles, water backs up and freezes in the refrigerator compartment. The existing drain pipe had failed and needed complete replacement.

The Repair

  • Parts replaced: Drain pipe-Extension (updated tube design)
  • Work performed: Removed old clogged drain pipe, cleared all ice buildup, installed new drain extension
  • Result: Water now drains properly, no more ice accumulation in bottom compartment

Is It Worth Repairing?

This LG French door model is built to last, and drain pipe issues are relatively minor repairs that restore full functionality. At 10+ years old, this refrigerator still has good service life remaining, making the repair a smart investment compared to replacement.

Maintenance Tips for LG Refrigerators

  • Check the drain hole monthly — pour a small amount of warm water down it to keep it clear
  • Keep the area around the drain clean and free of food debris that can cause clogs
  • On LG French door models, watch for water pooling in vegetable drawers as an early sign of drain issues

Appliance Repair in Canton, OH

Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve North Canton, Alliance, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.

Need appliance repair in Canton or nearby?
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.
—+ · Verified Reviews