Kenmore Washer Repair (Model 79629278000) – Canton, OH

A Canton homeowner called when their Kenmore washer model 79629278000 stopped agitating and spinning properly. Our diagnostic revealed a faulty hall sensor — not the initially suspected stripped gear — preventing the motor from receiving proper feedback signals.

The Problem

The washer would fill with water but wouldn’t agitate during the wash cycle or spin to extract water. The customer suspected mechanical issues since the drum seemed loose, but the real culprit was electronic. Without proper hall sensor feedback, the control board couldn’t determine drum position or speed.

Diagnosis

Testing revealed the hall sensor assembly had failed internally. This sensor monitors drum rotation and provides feedback to the main control board. When it malfunctions, the washer’s computer can’t verify that agitation or spin cycles are working, so it shuts down motor operation as a safety measure.

The Repair

• Parts replaced: 6501KW2002A — Hall sensor assembly
• Work performed: Removed motor, replaced sensor assembly, reconnected wiring harness
• Result: Verified proper agitation and high-speed spin operation through complete test cycle

Is It Worth Repairing?

This Kenmore model is built on a reliable platform and typically runs 12-15 years with proper care. At this repair cost versus replacement, it made financial sense for the customer. The transmission and motor were still in excellent condition — just the sensor needed replacement.

Maintenance Tips for Kenmore Washers

• Check that loads are balanced before starting spin cycles to prevent sensor strain
• Clean the door seal monthly on front-loaders to prevent mold affecting electronic components
• Run an empty hot water cycle with white vinegar quarterly to remove mineral buildup that can affect sensors

Appliance Repair in Canton, OH

Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Alliance, North Canton, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.