A customer in Alliance called us about their Frigidaire side-by-side refrigerator that had stopped making ice completely. When we arrived at the home, we found that the ice maker assembly had failed internally, the water valve wasn’t opening properly, and the ice bucket had cracked from ice buildup.
The Problem
The homeowner reported that their ice maker had been producing less and less ice over several weeks before stopping entirely. They could hear the ice maker trying to cycle, but no ice was being produced. There were also signs of water leaking inside the freezer compartment.
Diagnosis
Testing revealed multiple component failures working together to shut down ice production. The icemaker assembly (5303918277) had internal electrical faults preventing proper cycling. The dual water valve (218832401) was stuck in the closed position, blocking water flow to the ice maker. The ice container assembly (241860803) had stress cracks that were allowing melted ice to leak and refreeze, creating blockages.
The Repair
- Parts replaced: 5303918277 — Icemaker kit, 218832401 — Dual water valve, 241860803 — Ice container assembly
- Work performed: Removed old icemaker and disconnected water lines, installed new dual water valve behind refrigerator, mounted new icemaker assembly and ice bucket
- Result: Ice maker cycled properly and began producing ice within 24 hours
Is It Worth Repairing?
This FRS26ZSHB0 is from Frigidaire’s side-by-side line that typically runs 12-15 years with proper maintenance. At around 8-10 years old, replacing the ice maker system makes financial sense since the rest of the refrigerator is likely in good condition. These models are generally reliable once the ice maker issues are addressed.
Maintenance Tips for Frigidaire Side-by-Side Refrigerators
- Replace the water filter every 6 months — clogged filters restrict water flow to the ice maker and can cause premature valve failure
- Clean the ice bin monthly and check for cracks that can cause leaks and refreezing issues
- Keep the freezer temperature at 0°F — warmer temperatures cause ice makers to work harder and fail sooner
Appliance Repair in Alliance, OH
Alliance is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, North Canton, and Hartville. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.