Amana Refrigerator Repair – CARROLLTON, OH (ABB1924BRW00)

We responded to a service call on Thompson Street NW in Carrollton, OH for an Amana refrigerator with the fresh food section running warm while the freezer worked fine. Our diagnosis revealed a failed jazz control board preventing the unit from defrosting properly.

The Problem

The customer reported their refrigerator’s fresh food section was warm while the freezer remained fine. This symptom pointed to a defrost system issue affecting only the refrigerator compartment.

Diagnosis

Unit not defrosting. Jazz board failure. The control board responsible for managing the defrost cycle had failed, causing ice buildup on the evaporator coils and preventing proper cooling in the fresh food section.

The Repair

• Parts replaced: WPW10503278 — JAZZ CONTROL BOARD
• Work performed: Replaced board
• Result: Good to go

Is It Worth Repairing?

This 2019 Amana refrigerator has several years of reliable service remaining. Control board failures are common repair items that restore full functionality. For a refrigerator this age, replacing the jazz board is typically more cost-effective than replacement.

Maintenance Tips for Amana Refrigerators

• Keep condenser coils clean every 6 months to prevent overheating control boards
• Ensure door seals close tightly to reduce strain on the defrost system
• Avoid overloading shelves which can block airflow and affect defrost cycles

Appliance Repair in Carrollton, OH

Carrollton is in Carroll County — an area we cover regularly from our base in Louisville, OH. We also serve Salem, East Canton, and Magnolia. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Carroll County and surrounding areas.