GE Refrigerator Repair – Massillon, OH (GTS16GSHBRSS)

A GE refrigerator on Beatty Street Northwest in Massillon was losing cold intermittently, forcing the homeowner to unplug it repeatedly or wait for complete defrost cycles. We found the freezer evaporator fan motor had quit, preventing cold air circulation and causing frost buildup on the evaporator.

The Problem

The customer reported that cold in the fridge keeps coming and going. A few times if they caught the temperature falling, unplugging for a bit would bring it back. Other times it takes longer than the food can keep, and they had to remove food several times over the past week. The fridge keeps cold unless it can’t get back to cold, then they have to wait for complete defrost.

Diagnosis

The freezer evaporator fan motor had quit. This prevented it from circulating cold air from the freezer to the fresh food compartment and also caused it to build up frost on the evaporator.

The Repair

• Parts replaced: WR60X31522 — evaporator fan motor
• Work performed: Replaced the failed fan motor and initiated a manual defrost cycle to clear the frost from the evaporator
• Result: The fridge is operating and cooling correctly, with normal operation restored

Is It Worth Repairing?

GE refrigerators from this era are generally reliable appliances, and evaporator fan motor replacement is a cost-effective repair compared to replacement. This model should provide many more years of service with proper maintenance.

Maintenance Tips for GE Refrigerators

• Keep condenser coils clean by vacuuming every 6 months to prevent overheating and fan motor strain
• Check door seals regularly and clean with warm soapy water to maintain proper temperature control
• Don’t block air vents inside the refrigerator or freezer compartments to ensure proper air circulation

Appliance Repair in Massillon, OH

Massillon is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, North Canton, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your refrigerator needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.