KitchenAid Dishwasher Repair – North Canton, OH (KDTE234GPS0)

A KitchenAid dishwasher at a home on Pershing Ave SE in North Canton had a top rack that wouldn’t stay attached to its sliding mechanism. A piece on the top rack broke off and now it won’t attach to the sliding rack, leaving the homeowner unable to properly load dishes on the upper level.

The Problem

The customer reported that a piece on the top rack broke off and now it won’t attach to the sliding rack. This left the upper rack unstable and unable to slide in and out properly for loading and unloading dishes.

Diagnosis

Upon inspection, we found the drawer slides on both sides of the upper dishwasher rack had failed. These adjusters are what allow the rack to glide smoothly and stay properly connected to the dishwasher’s rail system.

The Repair

• Parts replaced: WPW10546503 — drawer slide adjusters
• Work performed: Replaced the drawer slides on both sides of the upper dishwasher rack
• Result: Upper rack now slides smoothly and stays securely attached

Is It Worth Repairing?

KitchenAid dishwashers are well-built appliances that typically last 12-15 years with proper maintenance. Rack hardware failures like broken drawer slides are common wear items that are absolutely worth fixing, especially on a newer model like this KDTE234GPS0. The repair cost is minimal compared to replacement.

Maintenance Tips for KitchenAid Dishwashers

• Don’t overload racks — excessive weight can stress the drawer slide mechanisms over time
• Clean the rack rails monthly with a damp cloth to prevent buildup that can cause binding
• Check rack adjusters periodically for cracks or wear, especially if you notice rough sliding motion

Appliance Repair in North Canton, OH

North Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Alliance, Louisville, and Hartville. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your dishwasher needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.