A Whirlpool refrigerator in Massillon wasn’t keeping food cold enough, and ice cream was turning to soup in the freezer. We found the evaporator fan motor had failed, and while repairing it, discovered a plugged drain causing water leaks throughout both compartments.
The Problem
The customer reported their refrigerator and freezer not working properly. Still working but temp is low and food is spoiling. Little puddles of water in fridge. Freezer isn’t freezing ice cream is soup. I have the refrigerator set at the highest temp.
Diagnosis
The evaporator fan motor had failed. While I had it apart, I also cleared a plugged drain in the freezer. It was causing water to leak into the freezer and refrigerator compartments.
The Repair
- Parts replaced: WP2315539 — evaporator fan motor
- Work performed: Replaced failed evaporator fan motor and cleared plugged freezer drain
- Result: Refrigerator cooling properly, water leaks eliminated
Is It Worth Repairing?
Whirlpool refrigerators are generally reliable appliances that respond well to professional repair. An evaporator fan motor replacement is a straightforward repair that typically provides years of additional service life, making it a cost-effective solution for most units under 10-12 years old.
Maintenance Tips for Whirlpool Refrigerators
- Clean condenser coils every 6 months to prevent overworking the compressor and fan motors
- Check door seals regularly — Whirlpool gaskets should seal completely around the entire door perimeter
- Keep freezer drain clear by occasionally flushing with warm water to prevent ice buildup
Appliance Repair in Massillon, OH
Massillon is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, North Canton, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your refrigerator needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.