A Whirlpool refrigerator in Uniontown stopped making ice completely. After multiple service visits over several months, we traced the root cause to a failed fill tube heater that required replacing the entire door assembly.
The Problem
The customer reported that the ice maker was no longer making ice. This was actually a recurring issue that had developed over time, with the ice maker initially cycling properly but the fill tube becoming repeatedly plugged.
Diagnosis
The fill tube heater had failed with what appeared to be a broken wire. The heater connects through two blue wires, and when these checked open, it confirmed the door assembly would need replacement. Previous attempts to clear the plugged fill tube with steaming were only temporary fixes since the underlying heater failure kept allowing freeze-ups.
The Repair
- Parts replaced: W10873791 — Ice maker unit, EDR1RXD1 — Water filter, LW11026428 — Door assembly
- Work performed: Replaced failed ice maker, installed new water filter, and ultimately replaced the entire door assembly to address the fill tube heater failure
- Result: Verified proper cycle of ice maker and water valve operation
Is It Worth Repairing?
This Whirlpool side-by-side refrigerator required significant parts investment including a door assembly replacement. For newer units under 8-10 years, this repair makes sense given the refrigerator’s overall reliability. However, if this model is approaching 12+ years with other developing issues, replacement might be more cost-effective.
Maintenance Tips for Whirlpool Refrigerators
- Replace water filters every 6 months to prevent mineral buildup that can affect ice maker fill systems
- Keep ice maker switched on consistently — frequent on/off cycling can stress the fill tube heater
- Check door seals regularly on side-by-side models to prevent warm air infiltration that affects ice production
Appliance Repair in Uniontown, OH
Uniontown is in Summit County — an area we cover regularly from our base in Louisville, OH. We also serve Green, Akron, and North Canton. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your refrigerator needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Summit County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.