Whirlpool Washer Repair – Canton, OH (WTW8500BW0)

A Whirlpool washer in Canton was getting SD code and not spinning water out of clothes. The customer had tried cleaning cycle and that gets SD code also, checked line for clogs seemed ok, and checked motor and it seemed to be working ok. We found the hub stripped out with shaft splines worn.

The Problem

The customer reported getting SD code and not spinning water out of clothes. Tried cleaning cycle and that gets SD code also. They had checked line for clogs seemed ok and checked motor and it seemed to be working ok.

Diagnosis

Hub stripped out. Shaft splines worn. This prevented the washer basket from spinning properly during the spin cycle, causing the SD error code and leaving clothes soaked with water.

The Repair

• Parts replaced: W10820039 — HUB
• Work performed: Installed new hub
• Result: Customer decided to just replace hub. No guarantee how long it will last.

Is It Worth Repairing?

This Whirlpool WTW8500BW0 is a decent mid-range top-load washer. When the hub strips out with worn shaft splines, replacing just the hub may provide a temporary fix, but the worn splines can cause premature failure again. For the investment, it’s worth trying if the washer is otherwise in good condition.

Maintenance Tips for Whirlpool Washers

• Avoid overloading the washer, which puts extra stress on the hub and drive components
• Balance heavy loads like towels and jeans to prevent excessive vibration during spin cycles
• Use HE detergent in proper amounts to prevent excessive suds that trigger SD codes

Appliance Repair in Canton, OH

Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve North Canton, Alliance, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your washer needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.