Samsung Dishwasher Repair – Canton, OH (DW80F800UWS/AA)

A Samsung dishwasher in Canton, OH was displaying error code SE or 5E and eventually stopped running mid-cycle. We found the sump and drain line needed cleaning to restore proper operation.

The Problem

The customer reported getting error code SE or 5E each time the dishwasher ran. Initially, the entire cycle would still run even when the error code came on, but eventually the code started appearing about 5 minutes into the cycle and the dishwasher would stop running completely.

Diagnosis

Samsung SE/5E error codes indicate a drain issue. The sump area and drain line were clogged with debris, preventing proper water drainage and triggering the error code protection system.

The Repair

• Parts replaced: None
• Work performed: Cleaned out the sump and the line that goes from the sump to the case break assembly. Ran it on a clean cycle with Affresh cleaner.
• Result: Issue is resolved

Is It Worth Repairing?

Samsung dishwashers are generally reliable appliances when properly maintained. This DW80F800UWS model is a mid-range unit that responds well to regular cleaning and maintenance. Since this repair required no parts and only cleaning, it’s definitely worth addressing these drainage issues rather than replacing the unit.

Maintenance Tips for Samsung Dishwashers

• Clean the sump area monthly by removing the bottom dish rack and filter assembly
• Run a cleaning cycle with dishwasher cleaner like Affresh every 3-4 months
• Check and clean the door seals regularly to prevent buildup that can affect drainage

Appliance Repair in Canton, OH

Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Massillon, North Canton, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.