A Canton homeowner called about their Kenmore washer that would drain but not spin, making a squeaking noise when trying to spin. We found the motor coupler had failed, breaking the connection between the motor and transmission.
The Problem
The washer will drain but not spin. Makes squeaking noise when trying to spin.
Diagnosis
The motor coupler connects the washer motor to the transmission. When it fails, the motor runs but can’t transfer power to spin the drum. The squeaking noise was the motor attempting to engage while the broken coupler slipped.
The Repair
- Parts replaced: 285753A — motor coupling
- Work performed: Replaced the motor coupler
- Result: Washer now spins properly without noise
Is It Worth Repairing?
This Kenmore model is a reliable direct-drive washer built to last decades. Motor coupler replacement is a common maintenance repair that extends the machine’s life significantly. At this age, it’s definitely worth fixing rather than replacing.
Maintenance Tips for Kenmore Washers
- Don’t overload the drum — excess weight stresses the motor coupler and other drive components
- Balance heavy items like comforters with smaller pieces to prevent violent shaking during spin
- Use proper detergent amounts — too much soap creates excess suds that strain the motor
Appliance Repair in Canton, OH
Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve North Canton, Alliance, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your washer needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.