Kenmore Dishwasher Repair – Massillon, OH (665.15899100)

We recently completed a dishwasher repair on Glendevan Street in Massillon for a customer experiencing loud noise while washing. The Kenmore dishwasher had a failed sump/wash pump assembly causing the disruptive operation during wash cycles.

The Problem

The customer reported loud noise while washing. The dishwasher was making excessive noise during the wash cycle, disrupting normal kitchen activities.

Diagnosis

Upon inspection, we found the sump/wash pump assembly had failed. The dishwasher also had quite a bit of calcium buildup throughout the system, which can contribute to pump wear and other operational issues.

The Repair

• Parts replaced: W10782773 — sump/wash pump assembly
• Work performed: Replaced the sump/wash pump assembly. The whole assembly is cheaper than the wash pump by itself.
• Result: Dishwasher now operates quietly during wash cycles
• Additional: Included W10282479 affresh Dishwasher Cleaner package to address calcium buildup

Is It Worth Repairing?

Kenmore dishwashers are generally reliable appliances that respond well to proper maintenance and repairs. A pump replacement on a model like this 665 series is typically worthwhile, especially when the unit is otherwise functioning properly. The calcium buildup suggests this dishwasher would benefit from regular cleaning maintenance going forward.

Maintenance Tips for Kenmore Dishwashers

• Run affresh Dishwasher Cleaner monthly to prevent calcium and mineral buildup that can damage pump components
• Check and clean the dishwasher filter regularly to prevent debris from reaching the pump assembly
• Use rinse aid to reduce water spots and improve drying performance on Kenmore models

Appliance Repair in Massillon, OH

Massillon is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, North Canton, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your dishwasher needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.