We serviced a Kenmore washer in Canton, OH where the agitator was not moving and there was a bad spot on the selector dial. Our diagnosis revealed failed agitator dogs and a defective timer that needed replacement.
The Problem
The customer reported that the agitator is not moving and bad spot on selector dial. The washer would fill with water but the agitator remained stationary during the wash cycle, preventing proper cleaning action.
Diagnosis
Testing revealed two separate failures: the agitator dogs had worn out, which prevented the agitator from engaging and moving during the wash cycle. Additionally, the timer had developed a bad spot on the selector dial, affecting cycle operation and potentially causing erratic behavior.
The Repair
- Parts replaced: WP8577356 timer and 80040 agitator dogs
- Work performed: Replaced the timer and agitator dogs
- Result: Agitator operates properly and timer functions correctly through all cycles
Is It Worth Repairing?
This Kenmore 110 series washer is a reliable direct-drive model that typically provides many years of service. With proper maintenance, these units often outlast newer models, making timer and agitator dog replacement a worthwhile investment for most homeowners.
Maintenance Tips for Kenmore Washers
- Check agitator dogs every few years — they’re a wear item that prevents costly transmission damage when replaced promptly
- Clean the timer dial and surrounding area regularly to prevent buildup that can cause contact issues
- Use proper detergent amounts to reduce strain on the agitator and drive system
Appliance Repair in Canton, OH
Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve North Canton, Alliance, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your washer needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.