Kenmore Washer Repair – North Canton, OH (796.41372211)

A Kenmore washer on Strausser Street Northwest in North Canton wasn’t draining and the drain pump sounded terrible. When we opened it up, we found the impeller had completely broken off the drain pump assembly.

The Problem

The customer called because their washer will not drain. They also reported that the drain pump sounds terrible during the drain cycle.

Diagnosis

We accessed the drain pump and found the impeller had broken off of the drain pump. Without the impeller intact, the pump couldn’t create the necessary flow to remove water from the tub, leaving clothes sitting in standing water.

The Repair

• Parts replaced: 4681EA2001T — Motor assembly
• Work performed: Installed a new drain pump motor assembly
• Result: After installing the new pump, the washer is operating correctly

Is It Worth Repairing?

For this Kenmore model, a drain pump replacement is typically worth doing if the washer is under 8-10 years old and otherwise functioning well. Kenmore washers from this era were built to last, and a pump failure doesn’t indicate broader problems with the machine.

Maintenance Tips for Kenmore Washers

• Check pockets for coins, bobby pins, and small items that can damage the drain pump impeller
• Use the correct amount of detergent to prevent excess suds that strain the pump
• Run a cleaning cycle monthly to prevent buildup in the drain system

Appliance Repair in North Canton, OH

North Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, Louisville, and Alliance for washer repair and other appliance services. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.