Whirlpool Refrigerator Repair – Hartville, OH (WRS325FDAM02)

A Whirlpool refrigerator at a Hartville home was leaking water under the freezer side. We found the defrost drain port was plugged, causing water to back up and spill onto the kitchen floor.

The Problem

The customer reported their refrigerator leaks water under freezer side. Water was pooling on the kitchen floor beneath the appliance, creating a mess and potential slip hazard.

Diagnosis

We discovered the defrost drain port was plugged. When this drain clogs, melted frost water has nowhere to go and backs up onto the freezer floor, eventually leaking out under the appliance.

The Repair

• Parts replaced: None required
• Work performed: Removed the ice from the freezer floor and cleared the drain
• Result: Drain flowing properly, no more water leaking

Is It Worth Repairing?

This Whirlpool refrigerator model is well-built and designed for long service life. A plugged defrost drain is a maintenance issue rather than a component failure, making this repair absolutely worthwhile. With proper care, this unit should provide many more years of reliable operation.

Maintenance Tips for Whirlpool Refrigerators

• Check the defrost drain every 6 months by pouring warm water down the drain hole in the freezer floor
• Keep freezer vents clear of food packages to maintain proper airflow
• Replace the water filter every 6 months to prevent clogs in the water system

Appliance Repair in Hartville, OH

Hartville is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Alliance, North Canton, and Louisville. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your refrigerator needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.