A Whirlpool washer in Bolivar was causing serious problems for the homeowner. The load was always out of balance and the washer would walk across the floor making loud banging noises. When we opened it up, we found the spin basket hub and wash plate had failed.
The Problem
The customer reported that their washer load was always out of balance and the washer walks across the floor and makes loud banging noise.
Diagnosis
We found that both the spin basket hub and wash plate had failed, causing the severe balance issues and allowing the washer to move during the spin cycle.
The Repair
- Parts replaced: W10528947 — spin basket hub, W10752285 — wash plate
- Work performed: Replaced spin basket hub and wash plate. Also ordered four feet for washer
- Result: V & V will drop ship the feet to the customer’s location
Is It Worth Repairing?
Whirlpool washers from this era are generally solid machines worth repairing when the issue is mechanical components like the spin basket hub. The WTW5610XW3 is a straightforward top-load design that responds well to proper repairs when parts like the wash plate fail.
Maintenance Tips for Whirlpool Washers
- Check that all four washer feet are properly adjusted and making contact with the floor to prevent walking
- Avoid overloading the washer, which puts extra stress on the spin basket hub and wash plate
- Distribute clothes evenly in the basket before starting the wash cycle to minimize balance issues
Appliance Repair in Bolivar, OH
Bolivar is in Tuscarawas County — an area we cover regularly from our base in Louisville, OH. We also serve Dover, New Philadelphia, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Tuscarawas County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.