A GE refrigerator in Alliance stopped making ice and wasn’t cooling the freezer properly. Only the bottom shelves stayed cold, and the homeowner heard no fan or compressor noise. We found the evaporator fan motor had failed completely, cutting off airflow throughout the cooling system.
The Problem
The customer reported no ice production and weak freezer cooling, with only the bottom refrigerator shelves maintaining proper temperature. The upper sections ran warm, and they noticed the absence of the usual fan sounds when opening the freezer door.
Diagnosis
Testing revealed the evaporator fan motor was completely silent with the door switch engaged. Power was present at the fan connector, confirming the motor had failed under load. Without this fan circulating air across the evaporator coils, cold air couldn’t reach the upper compartments or ice maker. The uneven cooling pattern—cold at bottom, warm at top—is classic for this failure mode.
The Repair
- Parts replaced: WR60X10307 — evaporator fan motor assembly
- Work performed: Accessed evaporator compartment, removed failed motor, installed new unit, verified electrical connections
- Result: Strong airflow restored with normal frost pattern formation and even temperature distribution
Is It Worth Repairing?
This GE side-by-side model is generally reliable, and evaporator fan replacement is a straightforward repair that typically extends the unit’s life significantly. The GSE26GGEBCWW series responds well to this fix, often running trouble-free for years afterward.
Maintenance Tips for GE Side-by-Side Refrigerators
- Keep freezer vents clear of frost buildup—excessive frost can overwork the evaporator fan motor
- Clean the condenser coils beneath the unit every 6 months using a coil brush or vacuum attachment
- Replace the water filter every 6 months to prevent ice maker clogs that can strain the cooling system
Appliance Repair in Alliance, OH
Alliance is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, North Canton, and Hartville. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.