A North Canton customer called about their Whirlpool refrigerator’s ice maker producing cubes that froze into one solid block. Water was dripping from the ice maker assembly and pooling beneath it, creating a mess and poor ice quality. We found a faulty ice maker assembly causing intermittent overfill.
The Problem
The ice maker was producing individual cubes, but water dripped continuously from the fill cup area. This excess water froze around the cubes, creating one large ice block that jammed the bin. The customer noticed water pooling beneath the ice maker and poor ice dispensing.
Diagnosis
We found an ice slab forming beneath the ice maker with clear water drip marks at the mold and fill cup junction. During a test cycle, we observed intermittent overfilling where the water valve stayed open slightly longer than programmed. The inlet valve itself held proper pressure with no detected seepage, pointing to the ice maker’s internal fill control mechanism as the culprit.
The Repair
- Parts replaced: W10884390 — complete ice maker assembly
- Work performed: Removed old ice maker, installed new assembly, verified proper electrical connections and water line fit
- Result: Test cycles produced individual cubes with precise fill timing and no dripping
Is It Worth Repairing?
The WRF535SWHZ03 is a solid mid-range Whirlpool model that typically runs 12-15 years with proper maintenance. Ice maker replacement is a common repair on these units around the 7-10 year mark, and this repair should provide several more years of reliable service. The refrigeration system and main components remain strong on this model.
Maintenance Tips for Whirlpool Refrigerators
- Replace the EveryDrop water filter (EDR4RXD1 for this model) every 6 months to maintain proper water flow to the ice maker
- Keep freezer temperature at 0°F — Whirlpool ice makers are calibrated for this specific temperature
- Clean the ice bin monthly and ensure it’s fully seated; Whirlpool’s optical sensors require proper bin alignment
Appliance Repair in North Canton, OH
North Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Alliance, Hartville, and Canton. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.