A North Canton homeowner called about their Maytag washer with a drum not spinning to wring clothes. When we opened up the MVWX655DW1, we found the hub under the wash plate was completely stripped out — a common wear point on this model that prevents proper spin cycle operation.
The Problem
The customer reported their drum not spinning to wring clothes. The washer would fill and agitate normally, but when it came time for the spin cycle to extract water from the laundry, nothing happened.
Diagnosis
We removed the wash plate and found the hub underneath was stripped out. This plastic component connects the agitator assembly to the transmission, and when it fails, the drum loses its ability to spin during the wash and rinse cycles.
The Repair
- Parts replaced: W10528947-HUB — hub assembly
- Work performed: Replaced stripped hub under wash plate
- Result: Washer now spins properly to wring clothes
Is It Worth Repairing?
This Maytag model is generally worth repairing when the hub fails. It’s a straightforward repair with an inexpensive part, and these washers typically provide many more years of reliable service once this common wear component is replaced.
Maintenance Tips for Maytag Washers
- Don’t overload the drum — excess weight accelerates hub wear on top-load models
- Use HE detergent in proper amounts to prevent excessive suds that strain the drive system
- Balance loads evenly to reduce stress on the agitator and hub assembly during spin cycles
Appliance Repair in North Canton, OH
North Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Louisville, Alliance, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your washer needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.