We received a service call in Canton for a Samsung dishwasher that would only fill up with water and never advance to the cleaning cycle. The customer was getting an error message about too much water and suspected a bad sensor. When we arrived, the machine was actually washing at the time of service.
The Problem
The customer reported that when using the dishwasher, it only ever fills up with water and never goes to the cycle where it would actually clean the dishes. They were getting an error message saying that there was too much water.
Diagnosis
Upon arrival, the machine was washing at time of service. This suggested the issue might be related to buildup or debris affecting the unit’s ability to properly cycle through its wash programs rather than a failed sensor.
The Repair
- Parts replaced: No parts used
- Work performed: Put several Afresh tabs in the unit and ran a cleaning cycle
- Result: Machine advanced into the cleaning cycle properly
Is It Worth Repairing?
This Samsung dishwasher model is generally reliable and worth maintaining with proper cleaning. Since this issue was resolved with a thorough cleaning cycle, the underlying mechanics are still sound. If the case break assembly needs replacement in the future, that would still be a reasonable repair on this model.
Maintenance Tips for Samsung Dishwashers
- Run cleaning tablets like Afresh monthly to prevent buildup that can interfere with sensors
- Check and clean the bottom filter regularly to maintain proper water flow
- Use rinse aid to help water drain properly and prevent sensor errors
Appliance Repair in Canton, OH
Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve North Canton, Alliance, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your dishwasher needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.