GE Dishwasher Repair – Carrollton, OH

A GE dishwasher on Courtview Drive in Carrollton, OH stopped working completely. The customer reported that the dishwasher wouldn’t work at all. Our diagnosis revealed failed control electronics that required both the control board and keypad replacement.

The Problem

The customer contacted us because their dishwasher wouldn’t work. The GE unit (model PDW9280J00SS, serial HG761737B) was completely non-responsive, leaving the family without their primary dishwashing solution.

Diagnosis

Testing revealed that both the control board and keypad had failed. These electronic components work together to operate the dishwasher’s cycles, and when either fails, the entire unit becomes inoperable.

The Repair

• Parts replaced: WD21X10187 control module assembly, WD34X10915 keypad
• Work performed: Replaced control board and keypad, disconnected display for proper function
• Result: Dishwasher restored to full operation

Is It Worth Repairing?

GE dishwashers are generally reliable appliances that respond well to electronic repairs. Control board failures, while frustrating, are often economical to fix compared to full unit replacement. This particular model should provide years of additional service with the new control components installed.

Maintenance Tips for GE Dishwashers

• Clean the filter monthly to prevent food debris from affecting electronic sensors
• Use rinse aid to reduce water spotting and help the control board properly detect cycle completion
• Avoid overloading racks, which can strain the motor and electronic controls

Appliance Repair in Carrollton, OH

Carrollton is in Carroll County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, Massillon, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Carroll County and surrounding areas.