Kenmore Washer Repair (Model 110.16512690) – Alliance, OH

A Kenmore washer in Alliance, OH stopped spinning during the wash cycle, leaving clothes soaking wet. Our diagnosis revealed a failed motor coupling — the plastic connector that transfers power from the motor to the transmission.

The Problem

The customer reported that their Kenmore model 110.16512690 would fill and agitate normally, but the spin cycle wasn’t working. Clothes came out dripping wet, and the washer wasn’t draining properly at the end of the cycle.

Diagnosis

We found the motor coupling completely damaged. This white plastic part connects the motor to the transmission and is designed to break under excessive load to protect the motor. When it fails, the motor runs but can’t turn the basket. The washer was also not draining because the broken coupling prevented the pump from operating during the spin cycle.

The Repair

• Parts replaced: 285753A — Motor coupling assembly
• Work performed: Disassembled cabinet, removed old coupling, installed new coupling, reassembled washer
• Result: Spin cycle restored, proper drainage confirmed through full test cycle

Is It Worth Repairing?

This Kenmore model is a reliable direct-drive washer that typically runs 15+ years with basic maintenance. Motor coupling replacement is straightforward and restores full function. Given the age and build quality of these units, this repair makes financial sense compared to replacement.

Maintenance Tips for Kenmore Direct-Drive Washers

• Avoid overloading — these models handle 12-14 pounds max, and excess weight stresses the motor coupling
• Balance loads evenly to prevent excessive vibration during spin cycles
• Clean the lint filter monthly (located under the agitator on most Kenmore models)

Appliance Repair in Alliance, OH

Alliance is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, North Canton, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.