Kenmore Washer Repair (Model 110.20702991) – Canton, OH

A Canton homeowner called when their Kenmore washer (model 110.20702991) stopped mid-cycle during the rinse phase. We arrived to find a simple electrical issue that had the machine completely dead — a tripped GFCI outlet that just needed a reset.

The Problem

The washer had been running a normal load but stopped completely during the rinse cycle. No lights, no response to button presses, and the display was blank. The customer thought the machine had died, but the issue was actually in the electrical supply.

Diagnosis

We checked the unit’s power supply first and found the GFCI outlet had tripped. This is a common safety feature that cuts power when it detects a ground fault or electrical imbalance. The washer itself was fine — it just lost power mid-cycle when the GFCI activated.

The Repair

• Parts replaced: None required
• Work performed: Reset the tripped GFCI outlet
• Result: Washer powered on and resumed normal operation through complete cycle

Is It Worth Repairing?

This 2002 Kenmore model has been reliable for over 20 years, and electrical trips like this don’t indicate machine failure. Since no actual repair was needed, just an outlet reset, this washer should continue running for years with proper maintenance.

Maintenance Tips for Kenmore Washers

• Test your GFCI outlets monthly using the test/reset buttons — they can fail and leave your washer unprotected
• Clean the Kenmore’s lint filter (located under the agitator on this model) every few months to prevent drainage issues
• Leave the lid open after loads to let the tub air dry and prevent mold buildup in these top-loaders

Appliance Repair in Canton, OH

Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Massillon, North Canton, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.