A Whirlpool dishwasher at 2018 Walsh Street in Louisville, OH had a soap dispenser that was broken. The lid on the soap dispenser on the inside of the dishwasher door had broken and was not dispensing soap properly, requiring a complete dispenser assembly replacement.
The Problem
The customer reported that the soap dispenser was broken. The lid on the soap dispenser on the inside of the dishwasher door had broken and it was not dispensing soap properly during wash cycles.
Diagnosis
Upon inspection, we found that the lid on the soap dispenser on the inside of the dishwasher door had broken. This prevented the dispenser from opening at the proper time during the wash cycle, so the detergent wasn’t being released into the wash water as designed.
The Repair
- Parts replaced: W10861000 — dispenser assembly
- Work performed: We ordered a new dispenser assembly and replaced it
- Result: Issue is resolved
Is It Worth Repairing?
This 2017-2018 era Whirlpool dishwasher is still worth repairing. The WDT780SAEM1 is a solid mid-range model that typically runs 10-12 years with proper care. A dispenser replacement is a straightforward repair that restores full functionality without the expense of a complete appliance replacement.
Maintenance Tips for Whirlpool Dishwashers
- Clean the dispenser compartments monthly with a damp cloth to prevent detergent buildup that can jam the spring-loaded lid
- Use only HE dishwasher detergent — regular dish soap creates excessive suds that can damage Whirlpool’s wash pump seals
- Run the garbage disposal before starting the dishwasher if they share a drain line — food particles can clog Whirlpool’s fine mesh filters
Appliance Repair in Louisville, OH
Louisville is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Alliance, North Canton, and Hartville. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your dishwasher needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.