A Samsung refrigerator in Massillon was leaking water and collecting at the bottom under the tray again. The customer noted it appeared to be running fine for a while but the leak must have been really gradual. We found a plugged defrost drain causing water to accumulate under the CoolSelect Pantry Drawer. The Problem The … Read more
A Samsung refrigerator in Massillon was leaking water from the filter area, causing puddles under the meat and cheese tray that would freeze. The homeowner had turned off the ice maker and water line as a precaution, though the ice maker itself was working fine. The Problem Water was leaking from what appeared to be … Read more
A customer in Massillon returned from vacation to find the bottom and back of the inside of their Samsung refrigerator completely iced over with thick ice buildup. Our diagnosis revealed failed components in the defrost system that allowed ice to accumulate unchecked while they were away. The Problem The customer returned from a short vacation … Read more