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A customer in Canton called about their GE refrigerator making abnormally loud fan motor sounds with vibration on the side. The evaporator fan was considerably louder than expected, and there had been one instance of the temperature reaching 60° with water on the floor. The Problem The customer noticed the evaporator fan was considerably louder … Read more

A Canton homeowner called about her older GE top-freezer refrigerator that had stopped cooling the bottom section properly. The freezer was staying cold, but the refrigerator compartment was warm. She suspected the evaporator fan motor had failed again, having had it replaced about 1.5–2 years ago. The Problem The customer reported that her refrigerator had … Read more