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We responded to a service call in Canton, OH for a Samsung washer with rubber trim molding pieces inside the drum. Upon inspection, we discovered the spin basket support spider assembly had failed completely, causing the visible debris the customer reported. The Problem The customer found rubber trim molding pieces in their Samsung washer drum. … Read more

A Samsung washer in Canton, OH was leaking water due to a damaged seal. Our technician found the door boot had failed and was allowing water to escape during the wash cycle. The Problem The customer reported a damaged seal and that the washer was leaking. Water was escaping from the front-loading drum area during … Read more