A Maytag washer in Minerva, OH stopped spinning and eventually quit working altogether. The homeowner reported it would hum when turned on but wouldn’t advance through the cycle. Our diagnosis revealed a failed drain pump that was preventing the machine from completing its wash cycles.
The Problem
The washer initially struggled to spin out water from clothes, leaving them soaking wet at the end of cycles. Eventually, the machine stopped working entirely — it would hum when powered on but wouldn’t fill, agitate, or drain. The homeowner was left with a washer that appeared to have power but couldn’t perform any of its basic functions.
Diagnosis
We performed a manual diagnostic test on the Maytag washer and found that all systems except the drain function were operating normally. The bearings sounded healthy with no grinding or unusual noise. The humming sound indicated the motor was receiving power but the failed drain pump was preventing the control board from advancing the wash cycle. When a washer’s drain pump fails, the machine often won’t start subsequent cycles because it can’t verify that water has been properly evacuated.
The Repair
- Parts replaced: WPW10276397 — water drain pump assembly
- Work performed: Removed old pump, installed new drain pump, tested all wash cycles
- Result: Washer completed full cycle with proper fill, agitation, spin, and drain functions
Is It Worth Repairing?
Maytag washers are built to last, and a drain pump failure is a common repair that’s typically worth fixing on machines under 10-12 years old. The pump is a wear item that handles dirty water and debris daily, so replacement isn’t unexpected. Since the bearings, motor, and transmission all tested normal, this washer should provide many more years of reliable service.
Maintenance Tips for Maytag Washers
- Check pockets for coins, tissues, and small items that can clog the drain pump
- Run a cleaning cycle monthly with washer cleaner to prevent buildup in the pump and hoses
- Don’t overload the machine — excess weight strains the pump during the spin cycle
Appliance Repair in Minerva, OH
Minerva is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, Alliance, and Carrollton. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.