Kenmore Washer Repair – Norton, OH (Elite)

A Kenmore Elite washer in Norton was displaying an F20 error code. This fault typically indicates a water flow problem, and our diagnosis confirmed a failed flow sensor that needed replacement along with the water valve.

The Problem

The customer reported their Kenmore Elite washer was showing an F20 error code. This code prevents the washer from operating and indicates the control board isn’t detecting proper water flow into the tub.

Diagnosis

Our testing revealed the flow sensor had failed and was no longer sending the correct signal to the control board. The water valve also showed signs of wear and needed replacement to ensure reliable operation.

The Repair

• Parts replaced: WPW10110225 — flow sensor, WPW10156253 — water valve
• Work performed: Installed flow sensor and water valve
• Result: F20 error cleared and washer resumed normal operation

Is It Worth Repairing?

Kenmore Elite washers are solid mid-range machines that typically last 10-12 years with proper care. Flow sensor and valve replacements are common repairs on these units, and the cost is usually justified unless the washer is approaching 15+ years old or has multiple other issues.

Maintenance Tips for Kenmore Elite Washers

• Clean the washer tub monthly with affresh or similar cleaner to prevent buildup that can affect sensors
• Check and clean the drain filter regularly to maintain proper water flow
• Use HE detergent only and avoid overloading to reduce strain on the water system

Appliance Repair in Norton, OH

Norton is in Summit County — an area we cover regularly from our base in Louisville, OH. We also serve Green, Barberton, and Uniontown. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your washer needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.