Samsung Refrigerator Repair – North Benton, OH (RB195ACPN)

A Samsung refrigerator in North Benton wasn’t responding properly to touch commands on its control panel. The touch screen control panel on front of unit was not responding to touch, with child lock and power cool engaging and disengaging several times a day while the ice maker couldn’t be disengaged. We diagnosed the issue as a failed user interface board and replaced it with a new LCD PCB assembly.

The Problem

The customer reported that the touch screen control panel on front of unit was not responding to touch. Child lock and power cool seemed to engage and disengage several times a day and the ice maker could not be disengaged.

Diagnosis

The erratic behavior of multiple functions — child lock, power cool, and ice maker controls — all pointed to a failing user interface board. When touch controls become unresponsive or activate randomly, the LCD PCB assembly (part DA92-00201G) typically needs replacement.

The Repair

• Parts replaced: DA92-00201G — LCD PCB kit assembly
• Work performed: Replaced the user interface
• Result: Touch controls now respond properly and all functions operate normally

Is It Worth Repairing?

This Samsung RB195ACPN is a reliable bottom-freezer model, and interface board failures are repairable issues rather than signs of major system problems. Samsung refrigerators typically last 10-15 years with proper maintenance, making this repair worthwhile for most units under 8 years old.

Maintenance Tips for Samsung Refrigerators

• Keep the control panel clean and dry — moisture can damage the touch interface over time
• Check door seals regularly on Samsung models to prevent temperature fluctuations that stress electronic components
• Replace water filters every 6 months to maintain proper ice maker function and prevent clogs

Appliance Repair in North Benton, OH

North Benton is in Mahoning County — an area we cover regularly from our base in Louisville, OH. We also serve North Benton, Canfield, and Boardman. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Mahoning County and surrounding areas.