Samsung Washer Repair – Canton, OH (110.23022101)

We responded to a Samsung washer repair call in Canton, OH where the dial pulled out. After examining the unit and providing a repair estimate, the customer decided to replace the washer instead of proceeding with the repair.

The Problem

The customer reported that the dial pulled out on their Samsung washer. This left the control panel inoperable and prevented normal washing cycles from being selected.

Diagnosis

Our inspection confirmed the dial had indeed pulled out from the control assembly. The dial mechanism required replacement to restore proper function to the washer’s control system.

The Repair

• Parts identified: WP3949428 — replacement dial assembly
• Customer decision: Opted to replace the entire unit rather than proceed with repair
• Result: No repair performed per customer request

Is It Worth Repairing?

Samsung washers from this era can be reliable machines, but when control components start failing, replacement costs can add up quickly. For older units, customers often choose replacement over repair, especially when considering the cost of parts and labor against the age and remaining life expectancy of the appliance.

Maintenance Tips for Samsung Washers

• Handle control dials gently — avoid pulling or forcing when selecting cycles
• Keep the control panel dry to prevent moisture damage to electrical components
• Clean around control knobs regularly to prevent buildup that can cause binding

Appliance Repair in Canton, OH

Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve North Canton, Massillon, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your washer needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.