A North Canton LG washer stopped draining completely, leaving loads soaking wet at the end of each cycle. We found the drain pump had failed and was no longer moving water through the system. A replacement pump restored full drainage and normal cycle completion.
The Problem
The customer reported their LG top-load washer wasn’t draining water at all. Clothes came out dripping wet, and standing water remained in the tub after every wash cycle. The washer would attempt to spin but couldn’t remove the water effectively.
Diagnosis
We checked the drain hose first — no kinks or clogs found. The issue was internal: the drain pump motor had failed completely. When we tested it, the pump showed no electrical continuity and wouldn’t activate during the drain cycle. This is a common failure point on this LG model after several years of use, especially in areas with hard water that can accelerate pump wear.
The Repair
- Parts replaced: 5859EA1004G — drain pump assembly
- Work performed: Removed old pump, installed new assembly, reconnected hoses and wiring
- Result: Ran full test cycle with complete drainage and proper spin performance
Is It Worth Repairing?
This LG WT7600HWA is a solid mid-range washer that typically runs 10-12 years with proper care. If yours is under 8 years old, this drain pump replacement makes good financial sense. The pump failure is usually isolated — not a sign of broader mechanical problems with the transmission or control board.
Maintenance Tips for LG Top-Load Washers
- Run the TubClean cycle monthly with LG’s recommended cleaner to prevent pump clogs from detergent buildup
- Use only HE detergent in the correct amount — excess suds can overwork the drain pump
- Check that your drain hose maintains the proper height (30-96 inches) and isn’t inserted too far into the standpipe
Appliance Repair in North Canton, OH
North Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Alliance, Louisville, and Hartville. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.