Whirlpool Refrigerator Repair (Model ED5LHEXTD00) – Alliance, OH

A Whirlpool refrigerator in Alliance, OH started cooling sporadically — temperatures swinging from warm to cold unpredictably. When we opened the control housing, we found a failed cold control thermostat that had lost electrical continuity.

The Problem

The customer reported their ED5LHEXTD00 refrigerator was cooling intermittently, with temperatures fluctuating between warm and cold throughout the day. Food was starting to spoil from the unstable conditions, and the compressor seemed to run randomly rather than cycling properly.

Diagnosis

Testing revealed the cold control thermostat had no electrical continuity when set to the cold position. When we bypassed the thermostat entirely, the unit cooled normally and maintained steady temperatures. The thermostat’s internal contacts had failed, preventing it from properly signaling the compressor to run when cooling was needed.

The Repair

• Parts replaced: WP2198202 — cold control thermostat
• Work performed: Removed failed thermostat, installed new unit, reconnected wiring
• Result: Verified proper cycling and stable temperature control

Is It Worth Repairing?

The ED5LHEXTD00 is a solid Whirlpool side-by-side from the mid-2000s era. These units typically run 15-20 years with proper maintenance, and a thermostat replacement is a straightforward repair that restores full functionality. For a refrigerator this age still in good cosmetic condition, this repair makes financial sense.

Maintenance Tips for Whirlpool Refrigerators

• Clean the condenser coils underneath every 6 months — Whirlpool’s bottom-mount coils collect dust that reduces cooling efficiency
• Check the door gaskets on both sides monthly — side-by-side models have longer seal perimeters that are more prone to air leaks
• Keep the cold control setting between 2-4 on Whirlpool models — setting it too high can overwork the thermostat contacts

Appliance Repair in Alliance, OH

Alliance is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, North Canton, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.