A Samsung washer in Canton, OH started making a grinding noise and wouldn’t proceed with the cycle. The customer tried switching to rinse and spin, but it just made the same sound. We found a failed drain pump that needed replacement.
The Problem
The customer was washing a fairly small load of fabric when it started to make a strange noise, kind of like a grinding noise. The washer would not proceed with the cycle. When they turned it off and tried to just rinse and spin, it just made the same sound.
Diagnosis
The grinding noise and inability to advance through cycles pointed to a drain pump failure. On this 10-year-old Samsung washer, the pump motor had worn out and was seizing up, preventing proper water drainage and cycle completion.
The Repair
- Parts replaced: LP054A — washer pump
- Work performed: Replaced the drain pump
- Result: Machine completed full wash cycles without grinding noise
Is It Worth Repairing?
For a 10-year-old Samsung washer, a drain pump replacement makes good sense. Samsung washers typically last 12-15 years with proper care, so this repair should provide several more years of reliable service. The pump is a wear item that commonly fails around this age.
Maintenance Tips for Samsung Washers
- Run Samsung’s Self Clean cycle monthly to prevent buildup that can strain the drain pump
- Check and clean the drain pump filter every 3-4 months — Samsung models have an accessible filter behind the front panel
- Use HE detergent only and measure properly — excess suds can overwork Samsung’s drain system
Appliance Repair in Canton, OH
Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve North Canton, Alliance, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your washer needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.