A Kenmore washer at a home in Massillon, OH filled with water but failed to agitate or empty, with no motor sound. We found the lid switch had failed, preventing the wash cycle from starting properly.
The Problem
The customer reported their washer filled with water but failed to agitate or empty. There was no motor sound during what should have been the wash cycle.
Diagnosis
We tested the lid switch and confirmed it had failed. The lid switch is a safety mechanism that prevents the washer from operating when the lid is open, but when it fails, it can prevent operation even with the lid closed.
The Repair
- Parts replaced: WP3949238 — lid switch
- Work performed: Replaced the faulty lid switch
- Result: Washer now agitates and drains properly through complete cycles
Is It Worth Repairing?
This Kenmore 110 series washer is a solid, straightforward machine built for durability. A lid switch replacement is a relatively minor repair that can extend the life of these reliable units significantly. These washers often run for decades with proper maintenance.
Maintenance Tips for Kenmore Washers
- Keep the lid area clean and check that the lid closes firmly to ensure proper switch contact
- Use the correct amount of detergent for your load size to prevent excess suds that can strain components
- Balance loads properly to reduce stress on the transmission and motor
Appliance Repair in Massillon, OH
Massillon is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, North Canton, and Louisville. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your washer needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.